Official WhatsApp, campaigns and a new communication system

Each society connects its own WhatsApp number to the WhatsApp Business Platform from Meta, step by step inside the system, and can keep using the WhatsApp Business app on the same number.
Connection status page showing the connected business account and number, with safe replacement of a connection.
Message templates are generated from your messages, sent to Meta for approval and kept in sync automatically, with retry and recovery actions on the WhatsApp Templates page. Messages with identical text share one approved template.
Donation receipts can be sent on WhatsApp as a PDF inside an approved template.
Sending follows the daily limits Meta sets for each number.

Campaigns are built recipients first, then the message, then approval and sending (now or at a set time), with pause, resume and cancel.
Audience filters with a live count for donors, families, members and applicants, and message variables that follow the chosen audience.
A campaign can be approved while WhatsApp is still reviewing its message and start by itself once it is approved; “Copy as a new campaign” reuses an earlier one.
Campaign results per recipient (sent, delivered, read, replied, failed) and the reasons people were left out.

Message Search page: find any SMS, email or WhatsApp message by text, mobile, email, donor, donation or application, and open its details under its row.
Resend a corrected copy of a message, with a log of who resent it and when.
Communication Statistics dashboard widget.

One Messages screen for every automatic message: choose the trigger, pick which forms or donation types use each message, merge identical copies, and switch messages off instead of deleting them.
The message editor checks WhatsApp text as you type and shows which forms use the message.
Communication System Settings redesigned in clear sections, with a message history setting: finished messages are kept for a set number of days (180 by default) and summarised into the statistics.
Messages still waiting 30 days after they were created expire instead of being sent late.
Society WhatsApp number in the company settings, printed on payment and receipt vouchers.
New permissions for campaigns, starting/stopping campaigns, resending messages and the statistics widget.